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Refund Policy

Refund Policy for Interior Design Services in Bangladesh

We want you to feel safe when you hire us. This Refund Policy explains when a refund is possible, how to request it, and what happens next. This policy applies to all Interior Design Services we provide across Bangladesh.

Top Interior Design Company in Bangladesh: What This Refund Policy Covers

This refund policy covers payments made to us for interior design work in Bangladesh, including:

  • Design consultation and site/space review
  • Concept design and mood boards
  • 2D layouts and drawings
  • 3D views/renders
  • Material and finish selection support
  • Project management and on-site supervision (if included in your contract)

Your signed agreement, proposal, quotation, and approved scope of work are part of this policy.

Affordable Interior Design in Bangladesh: Key Refund Terms (Simple and Clear)

1) Booking fees and advance payments

Any booking fee or advance payment helps us reserve time, start planning, and assign staff. Some parts may become non-refundable once work begins. We will always show this in your proposal or invoice.

2) Work already done cannot be refunded

Interior design is time-based and custom. If we have already completed part of the work (like drawings, 3D views, or visits), that part cannot be refunded.

3) Refunds depend on the stage of the project

Refund eligibility is based on the work stage at the time we receive your written request.

Best Interior Design in Bangladesh: When You Can Get a Refund

You may qualify for a refund in Bangladesh if one of these happens:

  • You cancel before we start any billable work and before any site visit or design task is scheduled.
  • We fail to start the project within the agreed timeline due to our side, and you choose to cancel.
  • We cannot deliver the agreed service due to a reason fully under our control.
  • We confirm in writing that a refund is approved based on your contract terms.

Interior Design Services in Bangladesh: When a Refund Is Not Available

A refund is not available in these common cases:

  • Change of mind after we start work (including concept work, drawings, or 3D views).
  • You dislike a style choice after approvals were given and work followed those approvals.
  • Delays caused by you (late approvals, late payments, no access to the site in Bangladesh, or missing information).
  • Costs paid to third parties (vendors, contractors, couriers, printing, labs, custom makers) after you approved them.
  • Custom-made items ordered for you (furniture, curtains, cabinetry, panels, wallpapers, tiles, fittings).
  • Force events that stop work in Bangladesh (natural events, strikes, supply shortages, power issues, transport blocks), unless your contract says otherwise.

Refund Pricing Table (Bangladesh Projects)

These are general refund rules unless your signed contract states different terms.

  • Stage 1: Before work starts — Possible refund: up to 100% minus any bank/mobile payment charges.

  • Stage 2: After work starts (concept, initial layouts, first review) — Possible refund: remaining balance after deducting completed work and committed costs.

  • Stage 3: After approvals or production/procurement begins — Possible refund: usually 0% for design fees; any unused project management fee may be reviewed case-by-case.

  • Stage 4: Installation/execution phase — Possible refund: case-by-case only, after final account review and confirmed unused amounts.

Fast Refund Process in Bangladesh: How to Request a Refund (4 Steps)

  1. Send a written request with your name, project address in Bangladesh, invoice numbers, and the reason for the refund.

  2. We review your file (scope, approvals, deliverables, vendor orders, and work logs).

  3. We share a refund decision in writing with a clear breakdown of any deductions.

  4. Refund is paid to the original payment method when possible.

Refund Timing in Bangladesh

If a refund is approved, we aim to process it within 7–14 business days. Bank or mobile wallet processing times may add extra days. Transaction charges, if any, may be deducted from the refund.

Interior Design in Bangladesh: Deductions That May Apply

If a refund is approved, these costs may be deducted:

  • Work already completed (hours and deliverables)
  • Site visits and travel within Bangladesh
  • Third-party costs already paid or confirmed
  • Admin costs for documentation, revisions already delivered, and file preparation
  • Bank/mobile payment fees and taxes where applicable

Design Revisions vs Refund: A Better Fix in Bangladesh

Many issues can be solved faster than a refund. Before you cancel, we may offer:

  • One extra revision round (based on your package)
  • A style reset call to align on taste and budget
  • Material swaps within the approved budget
  • Updated timeline planning to reduce delays in Bangladesh

Why Choose Our Interior Design Services in Bangladesh (Even With a Strict Refund Policy)

  • Clear approvals: You review and approve key steps before we move forward.
  • Written scope: You know what is included and what is extra.
  • Budget control: We share options and costs before ordering.
  • Project updates: You get regular progress updates across Bangladesh projects.
  • Fair review: If something goes wrong on our side, we review it fast and in writing.

Client Reviews in Bangladesh

  • Review 1: “The team explained every payment step clearly. No surprises.”

  • Review 2: “We had a change in plan. They guided us to the best option instead of pushing.”

  • Review 3: “Good communication and written approvals helped the project stay on track.”

Refund FAQ for Interior Design in Bangladesh

1) Can I get a refund after I approve the concept design?

Usually no. After approval, the work becomes custom and moves to the next stage. Any refund would be limited and based on unused amounts only.

2) Do I get a refund for 3D designs if I do not like them?

We can revise based on your brief and package. But completed 3D work is not refundable.

3) What if I paid through bank transfer or mobile wallet in Bangladesh?

Refunds are sent back to the original method when possible. Processing time may depend on your bank or wallet provider.

4) Are vendor orders refundable?

Most vendor orders are not refundable, especially custom items. If a vendor offers a return, we will help you follow their rules, but the vendor decides.

5) How do I avoid refund problems?

Share your needs early, confirm your budget, give fast approvals, and keep all decisions in writing.

Policy Updates

We may update this Refund Policy for Bangladesh projects to match changes in our services or legal requirements. The version in effect is the one shared with your agreement date, unless the law requires a change.

Contact for Refund Requests in Bangladesh

To request a refund, contact us using the details on your invoice or service agreement. Please include your project name, project location in Bangladesh, and payment proof.